Frequently Asked Questions

Everything you need to know about shopping with STAND OIL.

What materials are STAND OIL bags made from?

We use high-quality vegan leather (non-animal leather) that is durable, lightweight, and designed with a smooth, premium finish to ensure longevity and style.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days, depending on your location and local customs processing.

What is your return policy?

We offer a 14-day return policy for unused items in their original packaging with all tags attached. Please note that shipping fees for returns may apply.

How should I care for my STAND OIL bag?

To maintain the shape and texture, wipe gently with a soft, dry cloth. Avoid direct exposure to sunlight, moisture, and oil-based substances to prevent discoloration.

Are your products authentic?

Yes, all products purchased through our official website and authorized retailers are 100% authentic STAND OIL merchandise.

Can I change or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. Once the order has entered the 'Preparing for Shipment' stage, changes are no longer possible.